Podaci o Pravnom Licu
| Naziv: | U-Rent d.o.o. |
| Adresa: | Hasanović Jusufa Juke 59, 71000 Sarajevo, BiH |
| JIB: | 4203015380007 |
| MBS: | 65-01-0227-22 |
| Direktor: | Armin Balija |
| Telefon: | +387 61 968 240 |
1. Informacije o prodajnom mjestu
U-Rent d.o.o. Sarajevo
Adresa: ul. Hasanović Jusufa Juke br. 59, 71000 Sarajevo, BiH
JIB: 4203015380007
MBS: 65-01-0227-22
Datum osnivanja: 28.3.2022.
Direktor: Armin Balija
Telefon: +387 61 968 240
E-mail: info@urent.com
2. Sigurnost plaćanja karticama
Tajnost Vaših podataka je zaštićena i osigurana korištenjem posljednje verzije TLS enkripcije. Stranice za naplatu putem interneta osigurane su korištenjem Secure Socket Layer (SSL) protokola sa 128-bitnom enkripcijom podataka. SSL enkripcija je postupak šifriranja podataka radi sprječavanja neovlaštenog pristupa prilikom njihovog prijenosa.
Time je omogućen siguran prijenos informacija te onemogućen nedozvoljen pristup podacima prilikom komunikacije između korisnikovog računala i WebPay servisa, te obratno.
WebPay servis i financijske ustanove razmjenjuju podatke uporabom virtualne privatne mreže (VPN), koja je zaštićena od neautoriziranog pristupa.
Monri Payment Gateway je certificiran prema PCI DSS Level 1 sigurnosnom standardu propisanom Visa i Mastercard pravilima.
Trgovac ne pohranjuje brojeve kreditnih kartica i brojevi nisu dostupni neovlaštenim osobama.
Confidentiality of your information is protected and secured by using latest TLS encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa.
Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.
Monri Payments is PCI DSS Level 1 certified payment service provider.
Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.
Sigurnosni programi





3. Izjava o privatnosti
Obavezujemo se pružati zaštitu osobnim podacima kupaca, prikupljajući samo nužne podatke potrebne za ispunjenje naših obaveza. Kupce informišemo o načinu korištenja podataka te im redovno pružamo mogućnost izbora o upotrebi njihovih podataka, uključujući mogućnost uklanjanja s marketinških lista.
Svi podaci o korisnicima strogo se čuvaju i dostupni su samo zaposlenicima kojima su nužni za obavljanje posla. Svi naši zaposlenici i poslovni partneri odgovorni su za poštivanje načela zaštite privatnosti.
Kontakt za privatnost
E-mail: privacy@urent.com
4. Uvjeti kupovine
- Naručivanje
- Kupac naručuje proizvod/uslugu putem elektronskog obrasca narudžbe na web stranici. Kupcem se smatra svaka osoba koja elektronski naruči barem jedan proizvod/uslugu, popuni tražene podatke i pošalje narudžbu.
- Plaćanje
- Plaćanje je moguće online kreditnim i debitnim karticama (Mastercard®, Maestro®, Visa) ili pouzećem (ako je dostupno). Online kartična plaćanja procesira Monri Payment Gateway uz primjenu PCI DSS Level 1 standarda.
- Isporuka
- Nakon potvrđene uplate, kupac odmah dobija digitalni pristup usluzi (nema fizičke isporuke).
- Reklamacije i povrat
- Reklamacije/povrat: zbog prirode digitalnih proizvoda, povrat novca nije moguć nakon što je digitalni pristup odobren. Ako dođe do tehničkog problema na strani prodavatelja, obavezujemo se riješiti problem ili omogućiti zamjenski pristup usluzi.
- Raskid ugovora i dodatne informacije
- Pravo na raskid ugovora, postprodajne usluge (servis, zamjenski dijelovi), garancijski uvjeti te uslovi povrata novca i/ili robe uređeni su ovim Uslovima i pozitivnim propisima BiH.
5. Izjava o konverziji valute
Sva plaćanja bit će izvršena u bosanskohercegovačkoj valuti – konvertibilna marka (BAM). Iznos koji se tereti s Vaše kreditne kartice dobija se konverzijom cijene iz strane valute u BAM prema važećem kursu Centralne banke Bosne i Hercegovine. Prilikom terećenja Vaše kreditne kartice, isti iznos može biti konvertovan u Vašu lokalnu valutu prema kursu kartičarskih kuća, što može dovesti do manjih odstupanja u odnosu na prikazanu cijenu.
6. Opis dostave proizvoda
- Naši proizvodi su digitalne usluge i AI modeli.
- Nakon potvrđene uplate, kupac dobija instant digitalni pristup putem e-maila ili korisničkog naloga na platformi.
- Ne postoje troškovi dostave jer se radi o online uslugama.
- Seller Information
U-Rent d.o.o. Sarajevo
Address: Hasanović Jusufa Juke 59, 71000 Sarajevo, BiH
JIB: 4203015380007 | MBS: 65-01-0227-22
Date of incorporation: 28 Mar 2022
Director: Armin Balija
Phone: +387 61 968 240 - Card-payment security
Your data is kept confidential and protected with the latest TLS encryption.
Our payment pages use the Secure Socket Layer (SSL) protocol with 128-bit encryption to prevent unauthorised access while data travels between your browser and Monri WebPay.
Monri WebPay and the card-issuing banks exchange data over a VPN that is also protected from unauthorised access.
Monri Payment Gateway is PCI DSS Level 1 certified.
The merchant never stores credit-card numbers and they are never accessible to unauthorised persons.
Supported security programmes:
- Mastercard / Mastercard ID Check
- Maestro
- Visa / Visa Secure
- Monri 3-D Secure
- Privacy statement
We undertake to protect customers’ personal data by collecting only the information strictly necessary to fulfil our obligations.
We inform customers how their data will be used and give them the option to opt out of marketing lists at any time.
All user data is held in strict confidence and is available only to employees who need it to perform their duties.
Privacy contact: privacy@urent.com - Terms of purchase
Ordering
Products/services are ordered through the electronic order form on the website. A “customer” is any person who electronically orders at least one product/service, fills in the required data and submits the order.
Payment
Payment can be made online with credit or debit cards (Mastercard®, Maestro®, Visa) or, where available, cash on delivery.
Online card payments are processed by Monri Payment Gateway in accordance with PCI DSS Level 1.
Delivery
After payment is confirmed the customer receives instant digital access; there is no physical shipment.
Complaints & returns
Because the products are digital, no refund can be given once digital access has been granted.
If a technical problem arises on the seller’s side we will remedy it or provide replacement access.
Contract termination & further information
Rights of withdrawal, after-sales service, warranty terms and rules for returning money and/or goods are governed by these Terms and the mandatory laws of Bosnia & Herzegovina.
- Currency-conversion statement
All payments are effected in the convertible mark (BAM).
The amount charged to your card is obtained by converting the foreign-currency price into BAM at the exchange rate of the Central Bank of Bosnia & Herzegovina.
When your card is charged the same amount may be converted into your local currency by the card schemes, which can result in minor differences from the price displayed. - Product-delivery description
Our products are digital services and AI models.
After payment is confirmed the customer receives instant digital access by e-mail or through a user account on the platform.
No delivery charges apply because the services are delivered online.
